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FAQ

  • How many team members can I invite?

You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.

  • What is the maximum file upload size?

No more than 2GB. All files in your account must fit your allotted storage space.

  • How do I reset my password?

Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

  • Can I cancel my subscription?

Yes! Send us a message and we’ll process your request no questions asked.

  • Do you provide additional support?

Chat and email support is available 24/7. Phone lines are open during normal business hours.